SE Health is a non-profit healthcare organization that was facing high employee turnover. I was asked to review termination data and provide recommendations on how SE Health could increase tenure and improve the overall employee experience.
My process included collaborating with a business analyst to uncover overlooked pain points and propose actionable strategies that better supported staff and strengthened retention.
WHATS THE PROBLEM?
Employee turnover was creating instability across the organization. High attrition rates increased recruitment and training costs, lowered staff morale, and made it harder to deliver consistent quality of care.
How might we identify the root causes of turnover and design strategies that keep employees engaged, supported, and motivated to stay?
